Fox Physiotherapy aims to ensure the highest standard of care for our patients. We understand that a Practice must be governed by an ethic of privacy and confidentiality. How we deal with your information is consistent with the privacy principles of the General Data Protection Regulation (GDPR). Patient consent is a key factor in dealing with patient health information. This leaflet is about making consent meaningful by informing you of our policies and practices for dealing with your personal information.

Managing Your Information

In order to provide for your care here we need to collect and keep information about you and your health on our records. We will retain your information secure. We will only ask for and keep information that is necessary. We will only keep your records for as long as is necessary and in accordance with legal requirements. We will attempt to keep it as accurate and up to-date as possible. We will explain the need for any information we ask for if you are not sure why it is needed. We ask you to inform us about any relevant changes that we should know about, such as any new medical treatment or change of con- tact details. All persons in the practice (not already covered by a professional confidentiality code) sign a confidentiality agreement that explicitly makes clear their duties in relation to han- dling personal health information and the consequences of breaching that duty. Prac- tice staff may have access to your records for:

Typing referral letters to GPs, Hospital consultants, etc.
Opening letters from hospitals and consultants. These letters may be scanned into your electronic record.
Scanning clinical letters, reports and any other documents not available in electronic format.
Photocopying or printing documents for referral to consultants.

Handling, printing, photocopying and mailing or emailing medico-legal, health insurance reports etc. and associated documents.
We will only keep your records for as long as is necessary and in accordance with legal requirements.

Disclosure of Information to Others

Access to patient records is regulated to ensure that they are used only to the extent that enables the practice staff to perform their tasks for the proper functioning of the Practice. In this regard, we may need to pass some of your information to other health and social care professionals in order to pro- vide you with the treatment and services you need. Only the relevant part of your record will be re- leased. These other professionals are also legally bound to treat your information with the same duty of care and confidentiality that we do.

Injury Disclaimer

Fox Physiotherapy makes every effort to ensure the injury advice portrayed throughout this site and social media platforms represents current best practice. Examples of injuries, exercises, advice, diagnosis or prognosis are based on typical presentations and do not replace a thorough examination and cannot be deemed fully accurate in the absence of  this examination from a Chartered Physiotherapist.  As with any injury, each individual’s symptoms can vary depending on many variable factors and while every effort has been made to accurately portray current best practice, the information given is not intended as representations of every individual’s potential injury. We are able to offer you a thorough examination from a Chartered Physiotherapist at a standard charge. Significant injury risk is possible if you do not follow due diligence and seek suitable professional advice about your injury. No guarantees of specific results are expressly made or implied on this website or social media platforms attached to this website.